Innovation

Innovation

Fastest release-rates in the industry

Backed by the Experts

Backed by the Experts

Ranked a Leader by Forrester, Gartner and Aspire

Proven

Proven

96% customer satisfaction rate

Any-premise deployments

Any-premise deployments

Quadient delivers powerful and flexible deployments for cloud, hybrid, and on-premise, so companies don’t get locked into infrastructures that don’t future-proof their communications abilities. With comprehensive support for Red Hat®OpenShift®, Inspire reduces the time and effort required to develop, test, deploy, maintain and upgrade Inspire in public or private cloud environments, enabling you to get your communications to market faster with greater flexibility and highly scalable performance. 

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Unify design and content management 

Unify design and content management 

Rapidly create communication templates for all your physical and digital channels from a single design interface. Utilize a drag and drop design approach to build powerful communications which share content and messages across multiple channels. Create, modify and manage your entire communication portfolio from a central version-controlled and compliant library of content.

Quadient Named Overall Leader in 2019 Aspire Leaderboard for CCM
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Bring customer journey maps to life

Bring customer journey maps to life

Quadient Customer Journey Mapping enables you to connect all customer facing-communications to a comprehensive customer journey map, ensuring every communication project is accountable to your enterprise CX strategy at the highest level.  Internal stakeholders easily collaborate and share ongoing feedback within the interface, so improvements can be made in real-time. You can also embed Microsoft Power BI dashboards and charts directly into your customer journey maps, connecting you to a wide set of data sources and insights. 

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Drive engagement with streamlined push notifications

Drive engagement with streamlined push notifications

Increase response rates and track engagement with mobile phone and in-app push notifications that feature rich content including images, text and action links and buttons. Omnichannel proofing enables you to view how mobile and in-app notifications will appear across various channels including mobile phone, tablets and smart watches.

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Migration made easy

Migration made easy

Year by year, project by project and trend by trend, your enterprise has assembled a large collection of communication systems. Each of your legacy customer communications technologies have years of complex, and sometimes outdated regulations baked into them, creating an unstable foundation. Quadient helps companies accelerate migration to create a nimble, effective and unified customer communications infrastructure to improve the customer experience. InspireXpress, our powerful migration technology applies artificial intelligencemachine learning, and natural language processing to the time-consuming problem of retiring legacy CCM systems, saving cost and effort.

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate