Complimentary Gartner Report
Customer communications management tools are evolving from supporting static, printed output and one-way broadcasting to creating dynamic, on-demand communications via multiple channels. Application leaders should use this report to help them assess the best CCM solution for their organization.
Gartner evaluated more than 15 vendors, and identified GMC Software, now Quadient, as a Leader in the industry for the fourth consecutive year.
We believe that Quadient has been recognized for having:
- delivered the first customer journey mapping tool fully integrated into a customer communications management solution;
- the ability to transform traditional communications into interactive, cross-channel communications;
- the largest customer communications-focused Research & Development team in the world;
- a 20-month major release cycle in an industry where 39 months is the norm;
- the fastest-growing CCM customer base globally for the past three years, supporting more than 1,600 clients and partners in banking, insurance, healthcare and service providers.
Complete the fields provided to access your complimentary copy of the 2017 Gartner Magic Quadrant for CCM.