At any time, you can choose to opt out from our marketing communications by clicking here or by following the unsubscribe link in any marketing email you have received. If you unsubscribe from marketing, we may still send you email communications that are relationship or transactional in nature.

Under certain laws such as GDPR and UK GDPR, you may have the following rights with respect to your personal information:

• Your right of access. You may have the right to ask us to provide clear, transparent, and understandable information on how we process your personal information, as well as for copies of your personal information. There are some exemptions, which means you may not always receive all the information we process.

• Your right to rectification. You may have the right to ask us to rectify information you think is obsolete or inaccurate and the right to ask us to complete information you think is incomplete.

• Your right to delete your personal information. You may have the right to ask us to delete your personal information in certain circumstances.

• Your right to restriction of processing. You may have the right to ask us to restrict the processing of your personal information, during a limited period, in certain circumstances.

• Your right to object to processing. You may have the right to object to processing, in which case, Quadient will no longer process your personal information unless Quadient demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, such as compliance with a legal obligation or for the establishment, exercise or defense of legal claims.

• Your right to data portability. You may have the right to ask that we transfer the information you gave us from one organization to another or give it to you.

• Right to withdraw your consent. If we process your personal information based on your consent, you have the right to withdraw your consent, without this withdrawal affecting the lawfulness of the processing operations previously carried out.

• Right to close your account. If you receive our services through online accounts, you have the right to close your accounts. We will then delete or anonymize your personal information associated with your accounts, unless otherwise permitted under applicable laws.

Your California Consumer Privacy Act (CCPA) rights:

The CCPA provides individuals residing in California with certain rights regarding their personal information: Click here for Our CCPA Privacy Notice.

Right to Know. You have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold or shared and the categories of third parties to whom the personal information was sold or shared; (5) the categories of personal information about you that we disclosed for a business purpose and the categories of third parties to whom the personal information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, selling, or sharing personal information; and (7) the categories of third parties to whom we disclose personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request unless a longer period is requested by you.
Right to Delete. You have a right to request the erasure/deletion of certain personal information collected or maintained by us. As described herein, we will delete your personal information from our records and direct any service providers (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.
Right to Correct. You have a right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes for which we process the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as directed by you.
Right to Limit Use and Disclosure. You have the right to limit our use and disclosure of your sensitive personal information to that use which is necessary to perform our services and provide our products as requested by you, or as otherwise permitted by law. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply.
Right to Opt Out. A California resident has the right to request Quadient stop sharing personal information with third parties for cross context behavioral advertising. Quadient does not sell personal information of California residents as defined by the CCPA. Personal cookie data can be managed through the Quadient Privacy Preference Center accessed through selecting Cookie Settings on the Website.
Non-Discrimination. You have the right not to receive discriminatory treatment by us due to your exercise of the above rights. We do not offer financial incentives and price or service differences, and we do not discriminate against consumers, employees, applicants, or independent contractors for exercising their rights under applicable law

Depending on your country of residence and the country where the Quadient entity processing your personal information is established, you may have additional local rights with respect to our processing of your personal information. Please note that some of the personal information that we collect, use and disclose may be exempt from the rights outlined above.

To exercise Your rights described above please submit a verifiable access request to us by either:

Using the preference center
Emailing Us at: PrivacyTeam@Quadient.com, or
Calling Us at +1 800-636-7678

We will respond to your requests within the period prescribed by applicable laws. Under certain circumstances, Quadient may ask you for specific information to confirm your identity and ensure the exercise of your rights. This is a security measure to safeguard personal information. We will notify you when your request is completed, if we deny your request to exercise your rights (because, for example, an exception applies), or if there is a fee associated with processing your request.

You may designate an authorized agent to exercise your rights on your behalf. In such a case, we will also need to verify your agent’s identity and obtain proof of your authorization. We may need to deny a request from an agent whose identity or authorization we cannot verify.

If you believe that Quadient has processed information in a manner that is unlawful or breaches your rights, or has infringed applicable laws, you may have the right to complain directly to your local data protection authority. Without limiting any rights to complain directly to an authority, we are committed to protecting personal information, and complaints may be made directly to us.

Quadient’s Website Privacy Statement

Introduction and Scope

Who is responsible for processing your personal information?

What Personal information do we collect?

Sources of information

Why do we use your data?

Sharing your personal Data

What is our basis for processing information about you?

Your rights

Where we process your information and what security measures does Quadient use?

Retention of your data

What if there are changes to our privacy statement?

Dispute resolution

Our Cookie Policy

How to contact us