Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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How hard is it to be your customer? 2nd edition!
Learn the critical features and use cases of customer journey mapping sofware from journey mapping expert, author and founder of Heart of the Customer, Jim Tincher.
Where’s my package?
Discover how incoming parcel tracking software can improve efficiency, reduce losses and boost satisfaction. Find out how Quadient can help.
One Member, One Voice in 2025: Rethinking Communication Across the Health Plan Ecosystem
Discover how health plans can cut through chaos with unified communication, building trust, clarity, and stronger member relationships.
Beanworks Launches AP Automation for Microsoft Dynamics GP
Quadient AP Automation by Beanworks’ new integration empowers accounting teams using Microsoft Dynamics GP to reduce costs and risk in accounts payable.
General contractor reduces manual workload and focuses on more strategic priorities with Quadient AP
A general contractor's adoption of Quadient AP allowed the team to reduce their manual workload and focus on more strategic priorities as a result.
Flat rate shipping tracking information
Get answers to your USPS Flat Rate shipping questions! Learn how to track your package and gain a better understanding of how it works.
Flat rate shipping costs 2023
Discover current Flat Rate Shipping prices, factors influencing costs, and box dimensions. Unsure about future rate changes? Dive in now
Tax-Season Fraud Edition:Red Flags Most Overlooked by CFOs & AP Teams
Tax-season fraud is surging. Watch this on-demand webinar to spot AP red flags, stop bank-change scams, and prevent payment fraud without slowing approvals.
Kickstart Your AP Transformation: 3 Resolutions for Smarter Finance in 2026
Learn how AP teams use automation to reduce manual work, improve cash visibility, and drive smarter financial decisions.
What are the top benefits of metering your mail in 2026?
Discover the top benefits of metering your mail in 2026. Learn how a postage meter helps reduce postage costs, improve mailing workflows, ensure USPS rate compliance, and strengthen cost control for your business.