Resources

Why your outdated customer communication management system is costing you more than it should

By consolidating your customer communication management tools into a single, modern platform, you can reduce complexity, lower costs, and improve your ability to engage with customers effectively.

Simplify Customer Communications: Reducing the Cost of CCM Software Ownership

Owning CCM software doesn't have to involve a complex array of IT costs that fluctuate year to year. Learn how to streamline costs into one low, fixed annual fee.

Which customer communications management (CCM) platforms are best in 2026 (and how do they compare)?

Compare the best customer communications management (CCM) platforms in 2026. See how Quadient Inspire, SmartCOMM, OpenText Exstream, Messagepoint, and Perfect Doc Studio stack up.

12 Strategies to Help Finance Leaders Win the Talent War

With 83% of CFOs citing talent shortages as a top concern, today’s finance leaders are facing a workforce crisis. As competition for skilled accounting and finance professionals intensifies, attracting and retaining top talent has become essential for maintaining efficiency, morale, and growth. This free eBook offers practical strategies for finance leaders to win the talent war—without sacrificing productivity or burning out their teams.

Inspire iForms Receives Honorable Mention for Technology of the Year

Inspire iForms was recognized by Xplor with an Honorable Mention for 2024 Technology of the Year. Learn how the solution is advancing the CCM industry and driving Total Experience strategy adoption.

4 steps to successfully upgrade your Customer Communication Management (CCM) platform

In this final part of our series, we discuss four steps to ensure your CCM upgrade is a success.

Adapting through process automation: Customer Success Stories

Take a look at some customer success stories for optimizing processes and find out how Quadient Impress would be the perfect option for SMBs!

Should your customer communications be managed in the cloud?

Is your current Customer Communication Management (CCM) system hindering your growth? Evaluate whether you'd benefit from migrating your customer communications to the cloud with our self-assessment tool.

Why digitizing invoice processing is an advantage for the customer and the supplier

Businesses that digitize invoice processing can transform manual, time-consuming, paper-based work into a smoother, more optimized system by leveraging technology and automation. Invoice processing is a potential pitfall for both customers and suppliers that either leads to bottlenecks as departments or customers deal with inaccuracies. With a task so important on both sides of the supply chain, it's crucial that businesses have an invoice processing method that limits potential issues.

Why your organization's digital story shouldn't end with eSignatures

Don’t be fooled. While eSignatures are great for some things, they’re not a complete digital solution for financial services. Here’s why.