About the Inspire Days Virtual Experience

Chris Hartigan

We are pleased to invite you to the inaugural 2020 Inspire Days Virtual Experience that will bring together solution experts as well as business and IT leaders from diverse industries and countries for thought leadership strategy discussions, technical breakout sessions, and motivating keynotes addresses.

Last year, we announced that our 2020 Inspire Days would be held in London. Although we’re disappointed not to be able to connect with you personally in that great city, we are excited to be able to connect with you virtually and will do all we can to sprinkle a little British flavour throughout the event.

Our agenda features a host of technology and product updates as well as customers sharing best practices and case studies that you can use to help you deliver on your important communication initiatives projects. 

So if you are a developer, architect, business leader or executive in your organization and if you are interested in expanding communication channels and delivering more digital communications to your customers, improving overall customer engagement, driving more personalized customer experiences, or creating more internal operational efficiencies with your CCM platforms, then this is the right event for you.

I look forward to connecting with you at the Inspire Days Virtual Experience.

Because Connections Matter. More Than Ever.


Chris Hartigan, Chief Solution Officer, Customer Experience Management

Why should you attend?

Customer expectations are higher than ever before. Customers expect companies to know their individual needs and to personalize their experience. Immediate resolution is not fast enough as customers expect the brands they do business with to proactively anticipate their needs, and provide self-service options that go far beyond a simple FAQ page. In order to meet these expectations, customer experience professionals must reflect upon the disruption, changes, and trends that are affecting businesses today, such as:

  • Customer experience is being shaped by omnichannel, mobile, and millennials
  • Resilience and reward through a global pandemic
  • The power of customer intelligence & analytics
  • The importance of a connected customer experience

The 2020 Inspire Days Virtual Experience offers technology updates, shared customer experiences, analyst insights and tried-and-tested best practices to help you deliver on your key projects.  

Thank you to our customer & analyst speakers

Aspire Communications
Augo & General
British Gas
Customer Centrics
HBF Health
NZ Post
Lincoln Financial
Opus Trust

Thank you to our sponsors

canon logo

Canon is a truster partner organization with a passion for digital transformation. We help you stay ahead of the competition and continually innovate. With decades of experience in information-communication and document management, we ensure optimization of customer related and process driven communications. Your need to deliver the best customer experience is met using our extensive range of solutions based on market-leading products.

Our specialized knowledge meets your business goals to deliver solutions for the ultimate customer experience. Grow faster, innovate effortlessly and increase customer satisfaction! https://www.canon-europe.com/business/solutions/customer-communications/


Cognizant logo
Cognizant (Nasdaq-100:CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Capgemini logo
Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms. Building on its strong heritage of 50+ years and its deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from—and through—people. Today it is a multicultural company of 270,000 team members in nearly 50 countries. After acquiring Altran Technologies, the Group reported 2019 combined revenues of €17 billion (approximately US$18.48 billion). More information is available at www.capgemini.com.
Guidewire delivers the industry platform that Property and Casualty (P&C) insurers rely upon to adapt and succeed in a time of accelerating change. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business. We are privileged to serve more than 350 companies in 40 countries. For more information, please visit www.guidewire.com and follow us on twitter: @Guidewire_PandC.


A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire



8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate