Achieve agility

Achieve agility

Seamlessly integrate with data sources, complex legacy and core systems to create personalized communications delivered across all channels.

customer experience

Enhance customer experience

Empower your communications teams to create compliant 1:1 or batch communications in minutes, not weeks, with little IT support. 

digital transformation

Speed digital transformation

Reduce migration time and effort by 90% with rapid AI migration technology and industry-leading portability across any prem.

Exceed customer expectations

Exceed customer expectations

Our latest release includes 300+ new features that empower, elevate and accelerate your digital-first experiences.

Inspire Flex

The world's most powerful omnichannel CCM solution

Quadient’s enterprise CCM solution, Inspire Flex, has transformed customer experience for thousands of companies around the world. Enable rapid response to market changes and speed digital transformation by empowering non-technical business users to safely design, manage and deliver personalized, compliant content across all channels. It all happens from one easy-to-use platform which eliminates siloed workflows and reduces the need for IT. 

Read more about Inspire Flex
inspire omnichannel

One platform, unlimited channels

Power interactive and compliant experiences at scale for web, mobile and digital.

Quadient Inspire Flex – latest release  

The latest release of Inspire Flex, R15, includes over 300 new features designed to enable rapid response to market changes and speed digital transformation by empowering business users to elevate CX and exceed customer expectations through personalized, compliant content across all touchpoints. It’s customer experience built for a digital-first world.

Discover what's new
Flex - End-to-End solution

The only end-to-end CCM solution

Inspire Flex is the only complete end-to-end CCM solution. From design to delivery, from tracking to archiving content, data and history, Inspire Flex streamlines all aspects of the communications lifecycle under one platform. Inspire Flex’s capabilities work together out of the box and integrate with the most complex of systems and legacy applications, making it easy to leverage existing templates and data from point solutions to create personalized, omnichannel customer communications.  

Complimentary eBook: The State of Customer Experience

Download ebook

Powerful communications

Inspire Flex is comprised of several fully integrated capabilities that work together to deliver a powerful, seamless experience for your enterprise.  


Flex Design

Inspire Flex’s Designer UI offers the flexibility to create, personalize, manage and publish even the most complex and regulated communication templates.


Leverage base templates to create and customize human-centric communications. Empower business users to manage content and personalization in a controlled environment to ensure compliance. 


Easily integrate multiple data sources to generate personalized digital and printed communications on demand or in high-volume batches.  



deliver integrate and transform

Deliver email, SMS and Whatsapp messages and empower your users to manage channel preference rules. If the primary channel delivery fails, the omnichannel coordination capability automatically attempts redelivery on alternate channels to ensure engagement.   

Learn more about omnichannel CX 

Transform to digital

Embed communications directly into your existing digital platforms to generate responsive communications and forms that automatically adapt for optimized viewing.   

Learn more about Digital Advantage Suite

Hosted managed services

Do more with less. Quadient Hosted Managed Services (QHMS) is a tailored service that empowers customers with the power of Inspire Flex while removing all the hassle of managing the application or its hosted infrastructure. With QHMS you benefit from the planet’s most intelligent CCM solution without any heavy lifting. Free IT for other business initiatives and let the experts get you to value quicker. 

Learn more, download the brochure
archive and retrieve

Robust, holistic interaction history reduces risk

Quadient’s Archive & Retrieval capability helps you maintain compliance with changing government and industry regulations by storing your historical communications for future referencing at all stages of the customer life cycle.  

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review layout
review layout

Quadient Named A Leader in the IDC Marketscape: Worldwide Cloud CCM 2022 Vendor Assessment

After rigorous evaluation, Quadient is proud to have been named a Leader for the second time in a MarketScape addressing the CCM market! As a token of our appreciation for this esteemed recognition, we are offering complimentary access to the report. 

Get the report
building layout building layout

Related solutions


Inspire Evolve

Inspire Evolve

Cloud communications built for the future.

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Inspire journey

Inspire Journey

Inspire Journey

Map, automate and orchestrate exceptional customer experiences.

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archive and retrieval

Archive & Retrieval

Archive & Retrieval

Quick access to historical documents and data across all channels.

Learn more

Contact us



A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire



8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate