Industry Perspectives

“Complex processes”: The next digital hurdle for financial services

As financial services continue the journey toward digital transformation, they are discovering hidden obstacles—and surprising solutions. But as the journey continues, banking and insurance organizations face new obstacles as hidden "complex processes" threaten to derail their digital goals. In this article, we'll uncover how complex processes can become the key to enhanced customer experiences and streamlined operations.

5 Payment Strategies For Optimizing Cash Flow

Follow these five payment strategies will ensure the positive cash flow that will feed the success of your business.

How BMO rapidly transformed a disjointed process into an intuitive digital experience

BMO Financial Group (BMO) wanted to make their small business credit card application process easy and intuitive. They needed it done quickly, cost-effectively, and without disrupting their technology or IT teams.

Quadient AP launches Approval Channel Delegation

Quadient AP's Approval Channel Delegation feature allows you to transfer invoice and PO approval authority to another colleague in your team.

Enabling customer self-service and task automation

Empower your customers with self-service and automate tasks using Quadient. Enhance efficiency and user experience. Dive in now!

Customer success vs Customer experience: Key differences for B2B & omnichannel

Explore the differences between customer success and customer experience in B2B and omnichannel organizations. Learn how each impacts retention, satisfaction, and long-term growth.

Unleashing the power of document assembly software

In this article, we define document assembly, explore its benefits, and discuss the role of document assembly software.

Webinar Replay - Mastering Mail: Offset postal increases and protect your bottom line

Catch the replay of our latest webinar and learn practical ways to cut mailing costs, improve accuracy, and speed up cash flow without changing your entire process.

What is CCM? A crash course for beginners

Find out where customer communications management (CCM) technology fits amongst other enterprise technologies. Sign up for the free email course for more!

How automating accounts receivable (AR) can improve a business’s cash flow

Read this article to learn how an automated cash flow system can help businesses simplify and accelerate their order-to-cash (O2C) cycle and increase cash flow.