Resources

Preparing for Healthcare’s Digital Future

Across industries, businesses and institutions are migrating away from out-dated, time-consuming manual processes and towards automation and digitisation. This leads to efficiency drives and targets to deliver cost and time savings. Often, these reviews overlook external communications, despite these covering a range of channels which can be costly and time-consuming to manage. In healthcare, the size of the task is monumental, and the content of communications is often extremely sensitive.

Enabling Your Digital Office for SMB's: Breaking the Barriers to Document Automation

Lean how to overcome the barriers to document automation and prepare for the next normal.

SPARK Matrix™ for Customer Communication Management, Q2 2025 Report

Get an in-depth assessment of the world's AI-powered Customer Communication Management (CCM) software Leaders with complimentary access to the SPARK ™ Matrix CCM 2025 Report - a strategic vendor performance assessment and ranking tool.

How WS Audiology boosted business by making the customer king

WS Audiology used Quadient AR by YayPay to optimize their accounts receivable process with a priority on customer experience. The result? A significant DSO reduction.

The transition to digital invoicing and how it benefits your business

The transition to digital invoicing involves moving from traditional paper-based invoices to electronic invoices (e-invoices).

The World Of Remittance

We take a deep dive into the world of remittance and why global businesses need to understand the various routes it can take to transfer money internationally.

What Is Advance Billing And How To Account For It

Advance billing is when you invoice your customer prior to providing a service or job. Here are the benefits of advance billing and key things to consider.

Omnichannel, Multichannel and Cross-channel customer communications strategy defined

Learn more about what the terms multichannel, omnichannel and cross-channel communications mean and how they impact your business.

How Frenchman’s Creek Beach & Country Club eliminated duplicate invoices in AP

Using Quadient AP's purchase order, invoice, and payment modules, Frenchman’s Creek Club was able to drastically transform its AP processes. Click here to find out more.

Maximizing AP Efficiency with ERP Connectors

Discover how ERP connectors and AP automation transform invoice processing for SMBs boosting efficiency, accuracy, and visibility.