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Knowledge Hub

Explore learning resources and industry insights.

Browse practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Knowledge Hub Article

What is customer journey mapping?


Learn all about customer journey mapping - what it is, why it's important, its' benefits and tips on how to use a journey map to improve the customer experience.

Knowledge Hub Article

Transforming healthcare payer communications with CCM


Read this article to learn about a game-changing solution for healthcare payers: Customer Communication Management (CCM). We’ll discuss what it is, its benefits, and how it transforms member communications.

Knowledge Hub Article

How to automate accounts payable in Sage


Discover how AP automation works with Sage ERP. Reduce invoice entry, improve controls, and streamline approvals with the right integrations.

Knowledge Hub Article

12 best practices for accounts payable efficiency


Discover the top 12 best practices for accounts payable. Learn to streamline your payment operations, reduce errors, and enhance cash flow management for a healthier bottom line​.

Knowledge Hub Article

Manual vs. automated Certified Mail: Which is right for your business?


Compare manual and automated Certified Mail, including green cards, tracking, signatures, record storage, and when businesses should use automation.

Knowledge Hub Article

What is the accounts receivable process cycle?


Learn what the accounts receivable process cycle entails, its key components, challenges, and how automation can optimize full cycle AR operations.

Knowledge Hub Article

Navigating the USPS®: A guide to postage stamps


Discover everything about USPS and its variety of postage stamps. Read our detailed guide to find the best stamp options for your needs. Learn more!

Knowledge Hub Article

Nine best practices for AR collections


Learn 9 accounts receivable collections best practices that today’s leading AR departments use to prevent cash flow problems from spiraling out of control.

Knowledge Hub Article

Accounts payable process


Gain a comprehensive overview of the accounts payable process. Learn how an effective process can enhance your business operations and solve AP pains​.

Knowledge Hub Article

Benefits of online invoice payments


This article highlights some key benefits of online invoice payments. Streamline your accounting & payment processes by contacting our team today!