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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

Upload Expense Receipts On-The-Go. Auto-Reconcile Them In Real Time.


Beanworks offers a paperless expense receipt management solution. All you need to do is to take a picture of a receipt on-the-go and upload it.

Knowledge Hub Article

What is SMS automation for business?


Read this article to learn what SMS automation is, its benefits and common business-to-business (B2B) use cases. We’ll also share ten best practices for automated SMS.

Brochure

Migration Made Easy


Learn how Quadient Inspire enables you to create and deliver personalised, compliant customer communications across all channels.

Blog

Why direct mail works in the digital age


While email, text messaging and social media platforms provide compelling ways to interact with customers, direct mail still has a significant role to play. The key to successful communications is getting the right channel mix.

Webinar

Inspire Scaler – What’s in it for me


Find out how new Scaler features and enhancements simplify the user experience. Click here for more.

Knowledge Hub Article

Direct mail vs hybrid mail: How to select the ideal choice for your business


Read this article to learn the pros, cons and key differences between hybrid mail and direct mail to help you to determine when each best fits your needs.

Blog

Invoices in antiquity: The long history of accounts payable


Over the millennia, our clay tablets became more sophisticated. We invented papyrus, and eventually, paper. We created ink and the printing press. And yet, accounts payable processes remained essentially the same.

Blog

10 Documents Property Managers Should Automate Today


Property managers are turning to technology to help speed up processes and take manual work off their plates. They are finding ways to automate day-to-day tasks so they can be free to focus more time on owners, residents and the growth of the business. When repetitive, manual tasks are out of the picture, property managers are also freed up to have quicker response times to maintenance, leasing and other tenet or landlord requests.

Blog

What Is Advance Billing And How To Account For It


Advance billing is when you invoice your customer prior to providing a service or job. Here are the benefits of advance billing and key things to consider.

Knowledge Hub Article

Redefining the customer experience strategy for your business


Redefine your customer experience strategy with data, AI and omnichannel tools to boost loyalty, reduce churn and align CX with business goals.