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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Announcement

Quadient Partners with Radical Storage to Add Global Traveller Access to its Multi-Service Locker Network


Quadient has partnered with Radical Storage to bring secure, flexible luggage storage to more than 2,000 Parcel Pending by Quadient lockers across the UK. The collaboration expands Radical Storage’s global network and enhances Quadient’s multi-service locker offering for travellers.

Article

First-ever Experience Partner Awards Announced by Quadient


Quadient's Experience Partner Awards recognise partners that excel in working with Quadient’s Customer Experience Management (CXM) software solutions.

Announcement

Porch pirates cashing in on crime: £376.6 million worth of parcels stolen across the UK in the last year


Porch piracy in the UK hit £376.6 million this year, nearly doubling from 2023. Flats are key targets, with thefts peaking during Black Friday and Christmas. Quadient calls for solutions like parcel lockers to reduce losses and deter thieves.

Analyst Report

Eclipse Group elevates Customer Communication processes with CCM as a service solution powered by Quadient Inspire technology


Eclipse Group elevates Customer Communication with CCM as a service solution powered by Quadient Inspire

Analyst Report

Investec digitises invoices with Quadient Inspire


Find out why Investec chose Quadient Inspire to digitise its customer communications for a better experience, improved productivity and cost-savings, whilst centralising communications, increasing control and consistency and establishing a foundation for further digitisation.

Brochure

IN-600 Franking Machine


Great for medium mail volumes, the IN-600 can process 70 letters per minute. Find out more by downloading the full brochure today.

Blog

Royal Mail Franking Tariff Change July 1, 2024


Royal Mail's new tariffs will raise franking rates starting July 1st, 2024. Despite this, franking machines remain cost-effective and efficient compared to stamps. Stay updated to ensure smooth mailing operations.

Brochure

IM-16 letter opener


With the IM-16 Letter Opener, process various envelope types and sizes without sorting, including flats. Download the brochure to learn more.

Analyst Report

Quadient is a Leader on New Aspire IXM Grid


Get complimentary Premium Access to the Aspire IXM Leaderboard Grid - a dynamic market positioning grid that ranks the world's top customer interaction software providers.

Webinar

Create a winning business case for AP automation


Watch this webinar on-demand to learn the process of crafting a great business case for AP automation.