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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Webinar

How Finance Leaders Can Navigate US-Canada Trade Relations


Join our expert panel discussing US-Canada cross-border trade challenges and opportunities. Learn strategies for navigating tariffs, regulations, currency volatility, and supply chain issues in this $2.7 billion daily trade relationship.

Webinar

Quadient Transformation Made Simple with Cognizant's CORAL


Discover how CORAL helps enterprises accelerate their digital transformation process, and migration of content to Quadient Inspire.

Blog

Print and Mail Outsourcing 101


In this article, we take a closer look at what mail outsourcing fully entails, its benefits, and what you should consider when choosing an outsourced mail provider.

Blog

Inside Release 11: what's in it for you?


We spent some time chatting with product experts Scott Draeger and Yarun Nahar to better understand what makes R11 so revolutionary. Here's what we uncovered:

Blog

Why AR Teams Can’t Afford Manual Cash Application


Manual cash application can damage your cash flow as well as your customer relationships. Learn how to protect both with automation.

eBook

The Definitive Dunning Letter Toolkit


Late payments wreak havoc on your cash flow. Download our Definitive Dunning Letter Toolkit to get 6 effective communications that will get you paid faster.

Video

Video: Quadient Impress Portal


Watch our Quadient Impress Portal video on replacing paper-based communications and shifting customers to digital delivery, with a secure, branded document portal.

Analyst Report

IDC Customer Connection: DBS Bank


Read how DBS Bank is prioritizing "Humanistic Banking" in the wake of the COVID crisis. Download the report to read the full interview.

Event

Modernizing Mail for Compliance, Cost and Patient Experience


Discover how healthcare organizations modernize mail to support HIPAA compliance, lower costs, and improve patient experience in just 30 minutes.

Webinar

Winning the Finance Talent War


Attracting and retaining skilled finance professionals is tougher than ever. With 83% of CFOs citing talent shortages as a critical concern, finance leaders are seeking new strategies to remain competitive. This on-demand webinar explores how modern hiring, retention, and automation strategies can help finance teams boost performance, reduce burnout, and create a workplace where top talent thrives.