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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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White Paper

The Ultimate AR Collections Benchmarks Report


Are Your AR Processes leading the pack? Discover 11 AR benchmarks for your industry and identify opportunities for improvement.

Blog

Section 508 & ADA compliant PDFs


Learn how to create Section 508 and ADA-compliant PDFs, improve document accessibility, and ensure digital documents work with assistive technologies.

Brochure

Quadient AR by YayPay


Fast, easy and highly predictable accounts receivable automation with Quadient AR! Download the brochure to learn more.

Knowledge Hub Article

Shipping tips that will save your small business money


Learn 8 money-saving tips for small business shipping. Reduce shipping cost and streamline your small business shipping operations today.

Case Study

Grafisk Digital boosts client satisfaction and speed with Quadient Inspire


Discover how a leading Norwegian communications provider strengthened their market offering and client satisfaction with Quadient Inspire CCM.

Blog

Selecting the right Managed Services Provider (MSP): What CIOs need to know


An MSP can support your organization's Customer Communications Management (CCM) needs. Discover how to choose the best MSP for your enterprise. Read the blog.

Blog

What is Cost Accounting and how can you use it?


With accounts payable (AP) software, you can centralize your financial data, which makes it far simpler to access and analyze cost-related information.

Article

Quadient Invests in Artificial Intelligence Capabilities Leveraging Microsoft Azure AI Services to Power up its Cloud Platform


Quadient announces the integration of its Intelligent Communication Automation (ICA) platform with Microsoft Azure AI, a portfolio of artificial intelligence (AI) services designed for developers and data scientists backed by a secure environment and responsible AI principles.

Knowledge Hub Article

How digital tools are changing traditional business mailing


This article delves into how technology is transforming communication, enabling a more instantaneous and streamlined digital exchange.

Video

Innovation Day Brussels – Reimagining. Together.


Watch Innovation Day Brussels 2025 highlights: regulated industry leaders share real CCM use cases on AI, automation, governance, and EAA accessibility.