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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Knowledge Hub Article

Unleashing the power of document assembly software


In this article, we define document assembly, explore its benefits, and discuss the role of document assembly software.

Blog

Webinar Replay - Mastering Mail: Offset postal increases and protect your bottom line


Catch the replay of our latest webinar and learn practical ways to cut mailing costs, improve accuracy, and speed up cash flow without changing your entire process.

Blog

What is CCM? A crash course for beginners


Find out where customer communications management (CCM) technology fits amongst other enterprise technologies. Sign up for the free email course for more!

Partner

Espire Technologies


Espire is a global technology company empowering businesses with innovative digital experience solutions, through the combined power of Multi-Channel Customer Communication Management (MCCCM), Digital Content Management (DCM), enterprise applications and IT infrastructure services. Our solutions ensure that global businesses deliver consistent, personalized, context-rich and connected customer experiences across all digital touch-points.

Knowledge Hub Article

How automating accounts receivable (AR) can improve a business’s cash flow


Read this article to learn how an automated cash flow system can help businesses simplify and accelerate their order-to-cash (O2C) cycle and increase cash flow.

Blog

Creditworthiness: What is it and how is it determined?


Creditworthiness is the evaluation of a borrower’s ability to pay. Learn how creditworthiness is determined and how to ensure your financial health and that of your customers.

Blog

Accounts Receivable Turnover Ratio: What It Is, How To Calculate It, and Examples


The accounts receivable turnover ratio quantifies a company's effectiveness in collecting outstanding balances. Find the ART calculation formula and examples.

Blog

Data entry is finished. Here’s what’s replacing it


Learn how Quadient AP automation is helping accountants become more strategic by freeing them from manual processes.

Blog

What is an AP aging report?


Learn the importance and process of preparing an effective AP aging report to improve vendor relationships and cash flow management.

Webinar

7 Habits of Highly Effective AP Professionals


Transform your AP team from reactive to strategic with proven habits for success. Inspired by Stephen R. Covey’s 7 Habits framework, this webinar translates timeless leadership principles into actionable strategies for accounts payable professionals. Learn how to optimize workflows, align goals with business objectives, and foster collaboration across departments to elevate AP’s role within your organization.