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Moments that Matter: Critical Touchpoints that Make or Break th...
In this first-of-its-kind eBook, we examine the key 'moments of truth', map the customer lifecycle, and uncove...
What’s new at Quadient
Mailmark Franking Machines
A Quadient franking machine is a simple way to access postage discounts up to 34% versus stamps. Improve productivity and deliver a professional image that says a lot about your business.
Customer Journey Explorer
Quadient Customer Journey Explorer provides unified management of vital customer communication touchpoints, making it possible to understand, measure and optimize each journey to increase customer acquisition, satisfaction and retention.
Quadient Impress Portal
Replace paper-based communications. Transition to digital delivery by sending documents through a branded web portal. Impress Portal allows you to securely deliver documents through a channel more and more customers prefer.
Customers making meaningful connections with Quadient solutions
How digital documents promote efficiency and accessibility
Being paperless will deliver a number of advantages. Firstly, offices will look smarter and more space can be dedicated to delivering important services, not just storing historical files. Secondly, it’s helping the entire team work more efficiently and collaboratively.
Asset Data Manager, Taunton Dean Borough Council
Franking makes life easier for small businesses
I no longer have to queue at the Post Office and work out what to pay. It’s cheaper, quicker and easier.
Owner, Bow Wow Meow
Intelligent parcel lockers -- efficient, secure and convenient
“It’s more traceable. It date- and time-stamps everything. We know exactly where the parcel is and when it’s been collected. It takes away multiple delivery attempts too.....with Packcity, it’s one drop-off and we know students collect, as they receive a notification and it’s all automated.”
Head of Facilities Services, University of Northampton
Saving time on bulk mailings
On average it takes about two hours to do a 4,500 letter mailing. In the past when we used volunteers, it would take up to two full days with a team of five volunteers packing. So there really is no comparison. It’s brilliant.
Head of Fundraising, Make-A-Wish
More efficient invoicing
Rabart would have no hesitation in recommending OMS-500 and Neotouch to any business that requires a monthly invoice and statement run with the added benefit of being able to include intelligent marketing material and promotional messages.
Finance Director, Rabart
Understanding and delivering against customer needs
Kingsline wanted to invest in more than just equipment, the relationship with our technology partners and their understanding of our needs is paramount. Quadient has shown us that they are with us for the long term, meeting not only today’s needs, but also those of our future direction.