How Quadient AR’s Cash Application module transformed a healthcare services firm’s financial operations

Challenge

A fast-growing professional services company in the healthcare industry was struggling with inefficient, manual cash application processes. Their finance team faced:

• Time-consuming reconciliation, delaying cash flow
• High risk of errors and discrepancies
• Limited capacity to focus on strategic financial tasks

These inefficiencies impacted financial visibility and slowed operations.

Solution

With Quadient AR's Cash Application module, the company streamlined its cash application workflow by:

• Automating payment matching, reducing manual errors and reconciliation time
• Enhancing customer communication with automated notifications
• Providing real-time visibility through dashboards for faster decision-making

Results

• Processing time reduced from two days to one hour
• Eliminated outstanding invoices over 60 days
• Freed up staff for higher-value financial tasks
• Scaled invoice management without adding extra resources

“Quadient AR’s Cash Application module has completely transformed our financial operations, reducing processing time from days to just a few hours.”
– Director of Accounts Receivable