Resources

Guidance and perspectives on all things automation, communication and efficiency.

Quadient's knowledge and resources hub brings together guides, case studies and thought leadership from the experts engineering the future of business automation, customer communications and finance operations.

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Video

Inspire Days 2023: Getting started with Omnichannel Orchestration


Watch this video for an introduction to Omnichannel Orchestration (OCO), a Quadient Cloud extension of Inspire Scaler that empowers business users to self-manage communications delivery workflows in a no-code environment.

Case Study

Christian School District able to work smarter after AP automation with Quadient AP


Christian District implemented AP automation and the new system has given them greater control over their cash flow predictions to help them keep costs down in a difficult economy.

Blog

20 accounts payable statistics highlighting the power of AP automation in 2025


Explore 20 key accounts payable statistics that show how automation is reshaping finance in 2025. Learn how AI, digital payments, and modern AP tools reduce costs, speed up processing, cut errors, and improve supplier relationships.

Article

Quadient Recognized as a Major Player for First Time in IDC MarketScape for Worldwide Accounts Payable Automation Software for Midmarket and Small Businesses


Quadient has been named a Major Player for the first time in two IDC MarketScape reports – IDC MarketScape: Worldwide Accounts Payable Automation Software for Midmarket 2024 and IDC MarketScape: Worldwide Accounts Payable Automation Software for Small Businesses 2024.

Blog

Discover the key customer communications management trends shaping 2026. Learn how AI, omnichannel delivery, real-time messaging, and cloud CCM platforms drive retention and compliance.

Blog

What is CX (Customer Experience)?


Find out everything you need about CX (customer experience), the importance for companies to focus on customers, and tips to invest in a CXM platform.

Blog

Is my money safe? Understand your protection in the wake of the Silicon Valley Bank collapse


While the news of the Silicon Valley Bank collapse has left many rattled, understand that there are safeguards in place intended to provide protection of funds.

Blog

Past due payments? 3 reasons customers don’t settle invoices on time


Past-due Payments? Discover 3 reasons why customers don’t pay invoices on time and how to reduce unpaid invoices and improve buyer satisfaction.

Blog

“Reconciling expenses now takes 30 seconds” – Athabasca Catering’s expenses transformation


Athabasca Catering’s accounts payable process is paperless with Quadient AP solution. Learn how reconciling expenses now takes 30 seconds.

Blog

Common accounts payable risks and how to reduce them


Accounting fraud is not a new phenomenon, regardless of its size, is immune to the risks. Learn what the common AP risks are and how to reduce them.