Quadient has been awarded IDC’s 2025 SaaS Accounts Receivable Customer Satisfaction Award. IDC, a leading global market research firm, placed Quadient in the highest-scoring group for vendors serving the accounts receivable (AR) application market, based on their 2025 software-as-a-service (SaaS) Path Survey.
IDC's Customer Satisfaction Award program, the CSAT Awards, recognizes the leading SaaS vendors in each application market that receive the highest customer satisfaction scores. This report shows how Quadient scored in each of the customer satisfaction categories, relative to the overall average scores in each category across all vendors that IDC reviewed.
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B2B finance teams use Quadient AR to create high-value customer interactions that enable them to:
- Gain complete visibility and predictability of accounts receivable and get paid sooner
- Forecast cash flow with an unmatched 94% accuracy
- Report on any AR datapoint in just a few clicks with machine learning and AI-powered analytics
- Prioritize risky accounts with color-graded payment behavior predictions
- Scale AR workflows so that your collection processes grow with your business
About IDC CSAT:
This award program recognizes the leading software-as-a-service (SaaS) vendors in each application market — across 23 markets — that receive the highest customer satisfaction scores based on IDC's SaaS Path Survey. SaaS Path is a global survey of roughly 2,900 organizations across all geographic regions and company sizes, where customers are asked to rate their vendors on more than 30 different customer satisfaction metrics.
