Resources

Guidance and perspectives on all things automation, communication and efficiency.

Quadient's knowledge and resources hub brings together guides, case studies and thought leadership from the experts engineering the future of business automation, customer communications and finance operations.

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What is CX (Customer Experience)?


Find out everything you need about CX (customer experience), the importance for companies to focus on customers, and tips to invest in a CXM platform.

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Is my money safe? Understand your protection in the wake of the Silicon Valley Bank collapse


While the news of the Silicon Valley Bank collapse has left many rattled, understand that there are safeguards in place intended to provide protection of funds.

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Past due payments? 3 reasons customers don’t settle invoices on time


Past-due Payments? Discover 3 reasons why customers don’t pay invoices on time and how to reduce unpaid invoices and improve buyer satisfaction.

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“Reconciling expenses now takes 30 seconds” – Athabasca Catering’s expenses transformation


Athabasca Catering’s accounts payable process is paperless with Quadient AP solution. Learn how reconciling expenses now takes 30 seconds.

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Common accounts payable risks and how to reduce them


Accounting fraud is not a new phenomenon, regardless of its size, is immune to the risks. Learn what the common AP risks are and how to reduce them.

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Community Summit 2025: The Future of AP and AR Automation


Community Summit 2025 highlights AP & AR automation for Microsoft Dynamics users modernize finance without ERP migration.

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Be Careful About Extending Credit To Just Anyone


Simply put, credit can make or break a business. Read this article and learn about who you should and should not be extending credit to.

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How to Write Effective Dunning Letters (With 3 Examples)


Creating an effective dunning letter is a key process in AR. Learn how to write a dunning letter and a subject line that protects your DSO and find examples.

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“It was just boxes and boxes” – How Minikahda Club beat paperwork with Quadient AP


Minnesota Club was in desperate need of updating its accounts payable processes and finally gained control back with Quadient AP.

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How to build a business case for AP automation: a step-by-step guide


Follow our step-by-step guide to build a compelling business case that effectively demonstrates the value of AP automation for your organization.