4 key focus areas

Simplified user experiences

Simplified user experiences

Enhanced personalization

Enhanced personalisation

Built to scale

Built to scale

Connected technology stacks

Connected technology stacks

Simplified. Personalised. Connected.

Simplified. Personalized. Connected.

With over 1,100 enhancements and new features to take advantage of, Quadient Inspire R14 focuses on simplifying the user experience; enhancing the personalization of communications; connecting to data, content, and business applications; and scaling communications capabilities to meet enterprise demands.

Download brochure

Any-premise. Anywhere.

Any-premise. Anywhere.

Quadient delivers powerful and flexible deployments for cloud, hybrid, and on-premise, so companies don’t get locked into infrastructures that don’t future-proof their communications abilities. With comprehensive support for Red Hat® OpenShift®, Quadient Inspire R14 reduces the time and effort required to develop, test, deploy, maintain and upgrade Inspire in public or private cloud environments, enabling you to get your communications to market faster with greater flexibility and highly scalable performance.

Complimentary IDC report
"Quadient Pushes the Boundaries of CCM to Explore CXM"

Download report

Simplified user experiences

Simplified user experiences

R14 brings a number of usability and UX improvements, allowing non-technical business users to quickly and easily accomplish tasks to support customer communications strategies. R14 enables you to reduce reliance upon IT and meet consumer demands by empowering business users to directly make content changes to customer communications and control delivery channels.
 

Download brochure

Connected technology stacks

Connected technology stacks

Simplified and reliable integration with core systems

Salesforce® integration
Inspire R14 enables you to easily connect and extend key systems of record and customer engagement such as Salesforce® and Guidewire®

Connectors and accelerators
New connectors and accelerators offer the ability to integrate advanced capabilities in Inspire such as robotic processing automation (RPA) and automated language translations.

REST API for easy integration
The availability of a standards-based, fully documented REST (Representational State Transfer) API in Inspire Scaler enables simplified and reliable integration between the Inspire portfolio and other enterprise systems and/or third-party applications.

Download brochure
Bring customer journey maps to life

Bring customer journey maps to life

R14 provides the ability to embed Microsoft Power BI dashboards and charts directly into your customer journey maps, connecting you to a much wider set of data sources and insights. Drill down to discover customer behaviour patterns across all of your customer touchpoints, and leverage our new persona tool to create detailed customer persona profiles to drive customer experience initiatives.

Complimentary IDC report
"Quadient Pushes the Boundaries of CCM to Explore CXM"

Download report

Built to scale

Built to scale

Powerful archival and retrieval
Quadient Archive & Retrieval is a high-performance, highly scalable technology that enables you to meet today’s compliance standards and improve customer experience by providing quick access to historical documents and data across all channels.

Migration made easy
InspireXpress, our powerful migration technology applies artificial intelligence, machine learning, and natural language processing to the time-consuming problem of retiring legacy CCM systems, saving thousands of person-hours.

Download brochure

Hear from the analysts

building layout building layout

Related products

Customer journey map

Quadient Customer Journey Mapping

Create actionable customer journey maps

Archive and retrieve communications

Quadient Archive & Retrieval

Powerful archive and retrieval technology for improved customer experience

Digital advantage suite

Quadient Digital Advantage Suite

Think digital first, without leaving your business behind.

Contact us

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate