How a benefits administrator cut costs and met SLAs with mail automation
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See how a benefits administrator transformed operations with mail automation.
Manual mail processes were dragging down performance, delaying claims and hurting SLA compliance. Hiring more staff wasn’t sustainable and remote onboarding was slow and inefficient
By switching to Quadient Impress, this administrator:
- Saved £126K annually by avoiding extra headcount
- Reclaimed 500+ hours of manual labour each month
- Improved SLA performance and compliance
- Enabled secure, remote-ready workflows
- Met GDPR and HIPAA standards with trackable, automated mail
Read the full case study to learn how mail automation can help your organisation scale faster, work smarter and deliver results without adding overhead.
