Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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Best shipping rates for small business
How to get cheap shipping rates for your small business? Refer to this ‘cheat sheet’ to learn how to negotiate rates, compare carriers, and save money.
Inspire and Impress
Find out the difference between Quadient's Impress and Inspire and how they offer great solutions to problems that SMBs are facing.
Quadient CCM and CXM customer research
Dive into comprehensive insights on CCM (Customer Communication Management) and CXM (Customer Experience Management) with Quadient's in-depth research. Elevate your customer strategies today
Quadient Maintains Leader Position on Aspire Leaderboard for Customer Communications and Interaction Experience Software
Quadient has been a consistent Leader on the Aspire Leaderboard and recently saw its score increase on “overall strategy” and “ability to execute.”
Introducing WTS for Parcel and Mail Tracking
Despite an increase in inbound parcel volumes, many under-pressure post rooms have only manual methods for receiving and processing inbound mail.
WCAG 2.1 vs. WCAG 2.2: a brief overview
Learn the key differences between WCAG 2.1 and WCAG 2.2, including the new accessibility success criteria and what they mean for websites and digital content.
Quadient Inspire Plug-in Now Available on the Salesforce AppExchange
Find out how Quadient Inspire Plug-in for Salesforce Datasheet would be a powerful connector that extends the power of your CRM to your CCM strategy.
2025 SPARK Matrix™ for Accounts Receivable Applications
Download a complimentary copy of the 2025 SPARK Matrix™ for Accounts Receivable Applications report to discover how technology leaders like Quadient are transforming AR processes to help businesses accelerate digital transformation, automate financial processes to increase business performance, and create high-value customer interactions.
AP Reset Playbook: Your 30‑Day Plan to Start 2026 On Track
A 30‑day AP reset playbook to streamline intake, approvals, and close—cut delays, reduce errors, and boost control without added complexity.
What are the top mail automation trends and best practices for 2026?
Discover the top mail automation trends for 2026, including hybrid delivery, cloud workflows, compliance, and cost optimization. Learn best practices to improve accuracy, reduce costs, and deliver reliable customer communications.