Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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DS-700 iQ folder inserter
DS-700 iQ Folder inserter - the new standard for high-volume mailers
Feel Good Stories: The Emotional Connection of Letters
Check out the stories below of instances where letters mean more than a piece of paper with words. Find out why letters offer sense of shared connection.
Get Ready, e-Induction is Here!
e-Induction is here! Learn about the program that allows mailers to drop ship without 8125 forms. No more printing and round-stamping 8125s!
Measuring Results is the Key to Nailing Down Future CX Program Success
Find out how optimizing CX is a top priority for many businesses and learn how it will further enhance customer satisfaction, loyalty and advocacy.
Quadient announces the sale of its Graphics activities in the Nordic countries to Ricoh
Quadient announced the completion of the transaction for the divestment of its Graphics activities in the Nordic countries to the print company, Ricoh.
What Is First-Class Mail?
Discover the definition of First-Class Mail, USPS's most popular economical service, and a brief postage rates. Find out more!
Digital invoicing: Mastering the Shift Before Mandates Hit
Discover how digital invoicing helps SMBs cut costs, reduce exceptions, improve AP workflows, and prepare for evolving e‑invoicing mandates.
Does international flat rate shipping exist?
USPS is the only US carrier that offers international flat rate shipping. Use it to simplify shipping process, make costs more predictable, and save money.
AP automation: The missing piece to maximise Microsoft Dynamics' potential
Download this eBook, ‘AP Automation: The Missing Piece to Maximize Microsoft Dynamics' Potential’ to read how intelligent payables automation can elevate workflows to the next level, increase productivity, and improve your bottom line.
A Practical Guide to Delivering Standout Customer Experience (CX) in Insurance
Learn how insurers can reduce friction, improve onboarding, and deliver empathetic claims experiences that boost trust, retention, and customer satisfaction.