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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Article

Quadient Launches SimplyMail in Europe to Help Small Businesses Leverage Digital Solutions to Enhance Efficiency in Mail Operations


Quadient announced the launch in Europe of SimplyMail, a solution designed to address the growing needs for smaller businesses to automate and optimize their mail operations with ease.

Blog

Top 5 reasons to outsource your mail


While businesses outsource their mail primarily to reduce operational costs, several other benefits exist. This blog posts looks at the top five reasons below and how they can transform your business processes.

Video

Inspire Days 2023: Getting the Most out of Quadient Inspire Interactive R16


Watch this video from Inspire Days 2023 to learn about some high-impact features in Inspire Interactive R16. The presenters discuss upcoming capabilities along with their benefits and show brief demonstrations of them.

Brochure

Quadient AR Advanced Credit Module


Quadient AR's Advanced Credit module makes it easy for B2B finance teams to effectively mitigate credit risk and drive more reliable sales.

Brochure

iX-1 postage meter


Quadient’s iX-1 Series postage meter combines mail and parcel processing into one easy solution. With a full set of standard features and innovative apps, nothing delivers like the iX-1.

Video

What's new: R15 in 15


World-class CCM platform, Inspire Flex, gets an upgrade with 300 new features powering exceptional CX with customer communications built for a digital-first world.

Case Study

Sharecare Health Data Services scales medical records management with Quadient solutions


Learn how a healthcare ecosystem chose Quadient® Impress to manage a large volume of HIM (Health Information Management) requests safely and securely

Article

Quadient and Evri Expand Strategic Partnership to Boost Out of Home Delivery Network


Quadient announced an extended partnership with Evri, the UK’s premier parcel delivery company. Under the new agreement, Evri will be activating 2,000 additional Parcel Pending by Quadient smart lockers across the UK in the coming months.

Case Study

Groov-Pin selects Quadient’s Hybrid Mail Solution so employees can focus on higher-value tasks


Groov-Pin chose Quadient’s Hybrid Mail solution to transform the way it sends customer invoices and to free up employees to focus on higher value tasks.

Video

Inspire AI: Configuring connections and quick prompts


Watch this video to discover how Quadient Inspire Evolve integrates seamlessly with your existing MS Azure AI services to streamline communication workflows and boost efficiency.