Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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Why Your Business Should Own An Envelope Printer
Learn all about the leading benefits and features of an envelope printer, and why your business should own this machinery
From Legacy to Future-Ready: Five Ways to Simplify CCM Modernization
Legacy CCM is holding back customer experience and business growth. Discover five ways to simplify CCM modernization and rapidly realize your customer communications future state.
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2026 UPS® and FedEx® Rate Guides
Get up-to-date, essential information on the shipping services you use most from both FedEx® and UPS®. Hang the guides by your postage meter or in your mailroom. These guides also include essential tips on how your business can save on mailing and shipping all year long...
3 pitfalls to avoid when upgrading your Customer Communication Management (CCM) platforms
In this instalment or our blog series, we discuss three common pitfalls organizations encounter during the upgrade process and strategies to overcome them.
Why document integrity solutions are a must-have for regulated industries
Without the right document processes and output management software, you risk significant privacy breaches due to improperly assembled mail and manual errors. In this blog, we delve into the critical role that document integrity plays in maintaining customer trust and enhancing operational efficiency.
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babiel A CONET Company
Your excellent partner CX-Digital Communication and E-Business Babiel is a consultant and implementation partner for customer and citizen experience management. For around 30 years, we have stood for digital communication and e-business. An experience that our customers value. We advise, develop, realise and operate all digital touchpoints of your company for your customers.
Digital Transformation Versus Digital Solutions: What Are The Differences And Interdependencies?
Although very different from one another, digital transformation and digital solutions are complementary. Learn more from Quadient.
The five critical errors of customer experience teams
Discover the five mistakes that banks most often make in the early stages of CX development and how to avoid.