
Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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What are the benefits of hybrid mail?
Read this article to learn about the many benefits hybrid mail can bring to your business.
Inspire iForms Receives Honorable Mention for Technology of the Year
Inspire iForms was recognized by Xplor with an Honorable Mention for 2024 Technology of the Year. Learn how the solution is advancing the CCM industry and driving Total Experience strategy adoption.
4 steps to successfully upgrade your Customer Communication Management (CCM) platform
In this final part of our series, we discuss four steps to ensure your CCM upgrade is a success.
Elevate your business operations with a PO Box: A guide for business owners
In this guide, we explore how to set up a PO Box and how it can improve your business operations.
Sun Digital
We are a Mexican company with more than 40 years of experience in the Graphic Arts market and pioneers in Digital Printing Solutions in Mexico. We distribute high technology equipment backed by the best brands in the market and recognized worldwide. We develop an efficient service according to the needs of our clients for their optimum satisfaction.
Adapting through process automation: Customer Success Stories
Take a look at some customer success stories for optimizing processes and find out how Quadient Impress would be the perfect option for SMBs!
Should your customer communications be managed in the cloud?
Is your current Customer Communication Management (CCM) system hindering your growth? Evaluate whether you'd benefit from migrating your customer communications to the cloud with our self-assessment tool.
Why digitizing invoice processing is an advantage for the customer and the supplier
Businesses that digitize invoice processing can transform manual, time-consuming, paper-based work into a smoother, more optimized system by leveraging technology and automation. Invoice processing is a potential pitfall for both customers and suppliers that either leads to bottlenecks as departments or customers deal with inaccuracies. With a task so important on both sides of the supply chain, it's crucial that businesses have an invoice processing method that limits potential issues.
Business process automation examples
Read this article to learn why business process automation is useful and for examples of businesses that have benefited from automating their processes.
Choosing your customer journey software: our best tips
Read this article to learn more about customer journey software, including what it is, what it's for, how to choose the right customer journey software for your business, tips for refining your journey maps and 5 common customer journey mapping mistakes.











