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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Video

Video: Quadient Impress Portal


Watch our Quadient Impress Portal video on replacing paper-based communications and shifting customers to digital delivery, with a secure, branded document portal.

Analyst Report

IDC Customer Connection: DBS Bank


Read how DBS Bank is prioritizing "Humanistic Banking" in the wake of the COVID crisis. Download the report to read the full interview.

Event

Modernizing Mail for Compliance, Cost and Patient Experience


Discover how healthcare organizations modernize mail to support HIPAA compliance, lower costs, and improve patient experience in just 30 minutes.

Webinar

Winning the Finance Talent War


Attracting and retaining skilled finance professionals is tougher than ever. With 83% of CFOs citing talent shortages as a critical concern, finance leaders are seeking new strategies to remain competitive. This on-demand webinar explores how modern hiring, retention, and automation strategies can help finance teams boost performance, reduce burnout, and create a workplace where top talent thrives.

Webinar

Solving the Payment Problem: A Better Way to Collect


Our on-demand webinar, hosted by Joseph McDermott, walks you through how Quadient’s fully integrated platform—combining EIPP, collections, credit, and cash application—gives you and your customers a faster, smarter way to pay and get paid.

Blog

Transform Your AR Reporting With YayPay's Business Intelligence (BI) Module


YayPay’s Business Intelligence enables finance teams to analyze the data that matters most to them and drive better business decisions. Learn more.

Webinar

Cost of Waiting for AI: What finance teams lose in 2026


See how AI-driven AP and AR automation reduces costs, accelerates processing and frees finance teams from repetitive work.

Analyst Report

IDC MarketScape: Worldwide Accounts Receivable Automation Applications for Small and Midmarket 2024 Vendor Assessment


Quadient is proud to be named a Leader in the IDC MarketScape: Worldwide Accounts Receivable Automation Applications for Small and Midmarket 2024 Vendor Assessment.

Blog

Is Call Or Email The Best Way To Chase Down Unpaid Invoices?


Find out whether call or email the best way to chase down unpaid invoices. Click here to find out more.

Blog

6 Reasons Why Your Sales Team Should Work With Your AR Team


Despite working on a connected workflow, sales and finance teams collaborate too infrequently within companies. Here are 6 reasons why they should work together.